Returns & Exchanges

At Mooch, we want you to love every piece of your home. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging and ensure all tags are attached to maintain eligibility for a refund.

3

Attach the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return box.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund once the items are inspected.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing